Decolives is committed to protecting the privacy of those using our site and the confidentiality of the personal information which our customers provide us with.

We only use personal information volunteered or authorised by you. The personal and contact information that you give us through the registration process, the order form, email or any other ways are used in the following  manner: 

• to respond to your queries.
• to fulfil customers' orders.
• to bill customers on orders and track sales.
• to provide information to customer on status of item ordered.
• to contact customer via phone or email to inform you of the delivery of your items.
• to communicate marketing offers to you only if you have opted to receive such information.  Customers are given the option to opt-out of receive marketing mails in the My Account page.

Any financial information collected is used to bill the customer for products bought from Decolives. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you give to us without your consent.

Cookies

Like many web sites, we use “cookies” - which are small pieces of information that are stored by your browser on your computer's hard drive to enable our systems to recognise your browser and to provide features such as storage of items in your shopping cart. Our cookies do not contain any personally identifying information.

Secure e-payment through PayPal

We understand your concerns about the security of your credit card information when you make e-transactions. This is the reason why we use PayPal. PayPal has multiple anti-fraud systems and security checks. To find out more about PayPal and their privacy policy, please visit their website .

We will take all reasonable care to keep the details of your order and payment secure. When you place orders, we use Secure Socket Layer (SSL) software to ensure security of your information during order transmission. The SSL software encrypts all information you input before it is sent to us.  However, if a third party procures unauthorised access to any data you provide when accessing or ordering from our website, we cannot be held liable for any loss you may suffer .

Should you have further questions regarding our privacy policy, please do not hesitate to email us.

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